We got answers! We’re here to help you make the most of your gut health journey. To provide you with the fastest support, we’ve curated a comprehensive list of frequently asked questions (FAQs) below. Most of the answers you’re looking for are just a click away.
No worries, we’re just a message away. Drop us a note via the AB INTRA contact form below.
Your gut does much more than digest food. It’s deeply connected to immunity, mood, metabolism, skin, and even cognitive function. When your gut is balanced and nourished, your whole body benefits. That’s why caring for your gut is one of the most powerful ways to support your overall well-being.
Our products are designed for everyone who wants to take care of their gut health, regardless of gender.
We believe in one simple, effective daily serving. To support your gut fully, we include clinically studied doses of prebiotics, probiotics, and other supportive nutrients like our collagen tri-peptide and L-Glutamine. These amounts wouldn’t fit into a few capsules. Also, our probiotics are proven to be shelf-stable, so capsules aren’t needed to ensure their viability.
We prefer to keep things clean. The effects of sweeteners on the gut microbiome are still not fully understood, and safety assessments for additives often don’t include microbiome impact.
The same applies to flavourings. That’s why we leave our blends unsweetened and unflavoured, so you can mix them with your drink or yogurt of choice and keep your routine as natural (and personal) as possible.
Yes, our products are made to complement one another and are even more effective when taken together. Each formula is a building block in your routine, designed to work synergistically for optimal results.
Explore our Bundle & Save options for curated pairings, and save while you’re at it.
The following products are 100% vegan-friendly:
The following products are suitable for vegetarians:
Everyone’s body is different, but many people begin to notice benefits within 30–60 days of consistent use. Our formulas are made with clinically studied ingredients in effective doses, designed to support meaningful and lasting improvements.
Research shows that results can be especially noticeable in individuals with age-related changes, such as reduced resilience, insulin resistance, or lower microbial diversity.
Some long-term effects, like improved immune balance or cognitive function, may take more time or feel more subtle. And that’s okay. Even if you don’t feel an immediate difference, your microbiome is being nourished and supported from within, helping to build a stronger foundation for overall health.
There are no known contraindications. However, we still suggest checking with your healthcare provider, especially if you’re on a course of antibiotics or any other medication.
Gutbiotica PRIME is not recommended during pregnancy or while breastfeeding, due to the inclusion of MGCPQQ®.
If you’re looking for gut support during this time, we always recommend consulting your doctor before using any supplements during or after pregnancy. It’s important to feel confident in every choice you make for yourself and your little one.
Our products are formulated with adults (18+) in mind. However, Fibersentials FLOW may help close the fiber gap for younger individuals. If you’re considering any supplement for a child, please consult a healthcare professional first.
No, all AB INTRA products are shelf-stable and don’t require refrigeration. Just be sure to store them away from sunlight, heat, and humidity, and keep the packaging tightly sealed after opening.
We offer multiple secure payment options in our webshop: iDEAL, Mastercard, Visa, Maestro, and Bancontact.
Our goal is to deliver your order as quickly as possible. If you place your order before 16:00, we usually ship it the same day (excluding weekends and public holidays).
Delivery within the Netherlands typically takes 2–3 business days. For other EU countries, it may take 1–3 additional business days.
Once your order is with our courier partner, we no longer have control over delivery, but we’re always here to help if you have questions or concerns.
You’ll receive a Track & Trace link by email so you can follow your package every step of the way.
Not necessarily. It can take up to 15 minutes to receive your confirmation email. Please check your spam folder as well.
If you haven’t received anything within 24 hours, and the payment has gone through, please contact our customer service team through our Contact form. We will investigate.
Once your order is placed, we begin processing it right away. So unfortunately, changes or cancellations are not possible. If something went wrong, feel free to get in touch and we’ll do our best to help.
We’re sorry to hear that. First, check the Track & Trace link in your confirmation email. Your package may be delayed, delivered to a neighbor, or at a pickup location.
Still no luck? Please contact us through our Contact form with your order number, and we’ll investigate and help you as soon as possible.
We’re very sorry for the inconvenience and will resolve it quickly. Please fill out our Contact form and include:
We’ll get back to you promptly to sort things out. Please note we might ask you to send a photo of the damaged or faulty product as well.
That shouldn’t have happened, our apologies. Please fill in our Contact form and include:
We’ll correct it for you as soon as possible. Please note that we might you to send a photo of the wrong product.
We’re sorry your order didn’t arrive in full. Please contact us using our Contact form and let us know:
We’ll investigate and resolve it as quickly as we can. Please note that we might ask you to send us a photo of the products received.
We don’t offer direct product exchanges. However, if you received the wrong or damaged item, we’re happy to help resolve it. Please contact us through the Contact form.
Not at this time, but we’re working on making AB INTRA even more giftable. Stay tuned!
We currently ship in the Netherlands and within the EU.
Standard shipping rate for the Netherlands is €6.95 and costs for other countries are displayed at checkout once you enter your shipping address.
We offer free shipping from the following minimum order values:
Not yet. We currently only ship within the European Union.
If you’re outside the EU and interested in our products, feel free to reach out. We’re always exploring new possibilities.
We aim to ship your order as quickly as possible.
If you place your order before 16:00 (CET) on a business day, it usually ships the same day (excluding weekends and public holidays).
Estimated delivery time:
Once your order is handed over to our delivery partner, you’ll receive a Track & Trace email so you can follow your package every step of the way.
Once your order is placed, we begin processing it right away. So unfortunately, changes or cancellations are not possible. If something went wrong, feel free to get in touch and we’ll do our best to help.
Each order can only be shipped to one address. If you’d like to send to multiple addresses, you’ll need to place separate orders.
No, we currently do not ship to PO boxes. Please use a residential or business address for your order.
Currently, AB INTRA is available exclusively online.
To stay in the loop about future in-store availability, product launches, or events, subscribe to our newsletter or follow us on Instagram @abintra.life.
Not at this time. All our shipments are sent via standard service. If you’re working on a tight timeline, we recommend ordering in advance.
If you’re not available at the time of delivery, your package may be left with a neighbor or taken to a nearby pick-up point. You’ll receive details via the Track & Trace email.
We want you to be fully satisfied with your AB INTRA experience. If something didn’t meet your expectations, you may return your order within 30 days of receiving it, provided the product is unused, sealed, and in its original condition.
Because our products are ingestible, we can only accept returns when all seals are intact. If those conditions are met, we’ll gladly issue a full refund to your original payment method.
Please note the following conditions:
To request a return, simply email us at hello@abintra.life within 30 days of receiving your product. Include:
For full details, please see our Shipping Policy.
Once your return has been received and processed by our warehouse, refunds are typically issued within 5 business days.
Depending on your bank or payment provider, it may take a few extra days to arrive in your account.
Bundled products must be returned as a complete set. To qualify for a refund, all items in the bundle must be unused, sealed, and returned together. We’re unable to accept partial returns on bundle orders.
Yes, if the product is unopened and sealed, and you have the order number. Please contact us with the relevant details.
We’re very sorry for the inconvenience and will resolve it quickly. Please fill out our Contact form and include:
We’ll get back to you promptly to sort things out. Please note we might ask you to send a photo of the damaged or faulty product as well.
We don’t currently offer direct exchanges. If you’d like something different, you can place a new order after your refund is processed.
We formulate with purpose.
Every ingredient is backed by science, included at effective dosages, and combined with care: no fillers, no fluff. Our formulas are designed to support gut health at the core, drawing on insights from evolutionary biology and the needs of modern life. We’re also proudly independent, which means our focus stays where it should: on your health, not investor interests.
AB INTRA means “from within” in Latin. It reflects our belief that true health and vitality begin in the gut, the body’s core. Everything we do is rooted in this principle: nourish from within, and the rest will follow.
Yes, AB INTRA is a family-owned company with no outside investors. This gives us the freedom to create products we believe in and use ourselves, without compromise. Our decisions are driven by integrity, not profit margins.
Sustainability is a journey, one we take seriously.
As a company focused on ingestible products, our top priority is quality and safety. That means the materials we use must meet stringent food-grade standards, provide adequate protection from humidity and oxygen, and preserve the stability of active ingredients. At the moment, we use HDPE (high-density polyethylene) for our packaging, a material that meets all of these requirements and is fully recyclable.
We encourage you to check your local recycling regulations to make sure your HDPE containers are properly sorted. With the right process, your AB INTRA pack might just return to you in another form someday.
But we’re not stopping there. We’re actively exploring options for more environmentally friendly materials that still uphold the safety and efficacy of our products. This takes time and testing, but it’s a priority on our roadmap.
Subscribe to our newsletter or follow us on Instagram @abintra.life to stay updated on our sustainability journey.
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